Shipping Policy

SHIPPING INFORMATION

Shipping cost. A flat fee, the same for every product:

  • Poland: 19 PLN. Free delivery on orders from 950 PLN.
  • USA: $27. Free delivery on orders from $247.
  • United Arab Emirates: 99 AED, with no free-delivery threshold.
  • Rest of the world: $27.
  • Pre-sale suit: 19 PLN in Poland, $27 abroad and 99 AED in the UAE, with no free-delivery threshold. Free delivery when You buy two or more suits.

Delivery time. In Poland, 2 to 4 days. To the USA and internationally, up to 14 days. The pre-sale suit is delivered before Christmas.

Order processing. Items in stock ship within 24 hours on business days. You will receive tracking information by e-mail once Your order has been shipped.

Customs and taxes. We cover customs duties and import taxes on international orders. In the USA You see the price plus state sales tax at checkout, with no other costs. In Poland, prices include 23% VAT.

Where it ships from. Your order is hand made and shipped from Poland. AWAKEN ART does not produce or ship products from China.

Have not received tracking information within six business days of Your order? Write to us using the button below. We answer every day between 9:00 and 17:00 Polish time and between 9 AM and 5 PM ET.